Uok Privacy Policy — Our Commitment to Protecting Your Data

Welcome to uok.wine. We believe your privacy is a fundamental right. This privacy policy clearly explains what information is collected when you use the uok platform, why it is collected, and how it is kept secure.

This privacy policy applies to all uok services, mobile apps, and websites. By using the platform, you are considered to have agreed to this policy. We recommend reading it carefully before registering.

Uok collects different types of information for different purposes. A detailed breakdown is provided below:

We only collect information that is necessary to provide our services and meet legal obligations. Collecting unnecessary or excessive data goes against our policy.

Uok uses your personal information for the following purposes:

• For account creation, management, and identity verification.
• To process deposits, withdrawals, and other financial transactions.
• To deliver gaming services, bonuses, and promotional offers.
• To ensure platform security and prevent fraud.
• To provide customer service and support.
• To fulfill legal obligations and meet regulatory requirements.
• To send relevant offers and updates, subject to your consent.
• For analytics aimed at improving the platform experience.

Uok may share your information with third parties only in limited and specific circumstances, which are clearly outlined below:

• Payment Processors: Only the necessary information is shared to process transactions via Mobile Banking, Nagad, or Rocket.
• Legal Authorities: Data may be disclosed in response to a court order or a valid request from a regulatory authority.
• Technology Partners: Only the necessary data is shared with technology partners required to operate the platform, and they are bound by strict confidentiality agreements.
• Fraud Prevention: In certain circumstances, data may be shared with relevant authorities to protect the security of the platform.

The uok website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for core platform operations — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to review and improve platform usage.
• Security Cookies: Used for fraud detection and account security.

You can manage or decline cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Uok has implemented industry-standard technical and organizational measures to protect your personal data. Our security framework includes the following layers:

• TLS 1.3 / 256-bit SSL encryption is used for all data transmissions.
• Sensitive data is stored in the database using AES-256 encryption.
• Two-Factor Authentication is supported and encouraged.
• Regular security audits and vulnerability assessments are conducted.
• Immediate alerts are sent if any unusual activity is detected on your account.
• Strict access controls — only authorized personnel can access data on a need-to-know basis.
• Data backup and disaster recovery plans are in place.

As a member of the uok platform, you have the following rights regarding your personal data:

• Access: The right to know what data we hold about you.
• Rectification: The right to update incorrect or outdated information.
• Erasure: The right to request deletion of your data under certain circumstances.
• Objection to Processing: The right to object to the use of your data for specific purposes.
• Portability: The right to receive your data in a commonly used, portable format.
• Withdrawal of Consent: The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

Uok does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Data for active accounts is retained for as long as the account remains active.
• Financial transaction records are retained for 5–7 years in accordance with legal requirements.
• Following account closure, data may be retained as required by regulatory obligations.
• Support communication records are retained for a maximum of 2 years.
• Cookies and session data are typically cleared within 30 days.

Uok strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.

• Age verification is carried out at the time of registration.
• If it is found that data has been collected from a minor, it will be deleted immediately and the account will be closed.
• Parents and guardians are advised to ensure their children do not access this platform.

Uok may update this privacy policy at any time. For significant changes, we will notify you by email or through the platform.

• The date of any change will always be displayed at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of the policy may be made available through support upon request.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our data protection team is always ready to assist you.

Protecting your data is our top priority. Feel free to reach out to us with any concerns — we are always here to help.